Frequently Asked Questions on Bicycle Tours
1. Is biking safe in ECR?
2. What about your cancellation policy?
3. Are your tours in English? How about Tamil or Hindi?
4. How to make payment?
5. How many people do you take on the tours?
6. Can I bring my own bike?
7. What about children?
8. Where is the meeting point?
9. Do you run the daily tours?
10. What about the weather conditions (heat, rain)?
11. I haven't been cycling for ages. What to do?
12. What are the ideal dress options to wear?
13. Should I bring my own drinks?
14. I have doubts about my physical condition and whether I can keep up. What to do?
15. We are large group/repeat clients. Do we get discounts?
16. How can I know the confirmed route for my tour?
2. What about your cancellation policy?
3. Are your tours in English? How about Tamil or Hindi?
4. How to make payment?
5. How many people do you take on the tours?
6. Can I bring my own bike?
7. What about children?
8. Where is the meeting point?
9. Do you run the daily tours?
10. What about the weather conditions (heat, rain)?
11. I haven't been cycling for ages. What to do?
12. What are the ideal dress options to wear?
13. Should I bring my own drinks?
14. I have doubts about my physical condition and whether I can keep up. What to do?
15. We are large group/repeat clients. Do we get discounts?
16. How can I know the confirmed route for my tour?
1. Is biking safe in ECR?
Yes! You will be surprised how easy it is to cycle around. Indeed, there are cows, cycleriksha's and pedestrians to deal with, but just go with the flow. Of course, it helps a lifetime if we follow a carefully designed route and have the best bikes in town.
2. What about your cancellation policy?
There is a full refund of the booking fee for cancellations made by email / Telephone call at least 72 hours prior to tour departure. There is no refund for any short notice cancellations, which means within these 72 hours.
For cancellations done by booknvisit on the tour date itself due to weather conditions or security reasons, we offer free re-booking for an alternative date, or a refund of Rs.2750/- of the booking price. Note: BookNVisit is the sole decision maker about such last minute cancellations. The payment should be settled 72 hours minimum before the booked tour (see payment options below).
3. Are your tours in English? How about Tamil or Hindi?
Yes, all of our guides are fluent in English. We always make sure there are a Tamil and Hindi speaking co-guide as well, just to make sure he can translate all the compliments of the local people...:-) Some of our guides speak additional languages as well. When you make the booking, you can also mention your mother tongue and we can try to accommodate a guide speaking your native language upon availability.
Yes! You will be surprised how easy it is to cycle around. Indeed, there are cows, cycleriksha's and pedestrians to deal with, but just go with the flow. Of course, it helps a lifetime if we follow a carefully designed route and have the best bikes in town.
2. What about your cancellation policy?
There is a full refund of the booking fee for cancellations made by email / Telephone call at least 72 hours prior to tour departure. There is no refund for any short notice cancellations, which means within these 72 hours.
For cancellations done by booknvisit on the tour date itself due to weather conditions or security reasons, we offer free re-booking for an alternative date, or a refund of Rs.2750/- of the booking price. Note: BookNVisit is the sole decision maker about such last minute cancellations. The payment should be settled 72 hours minimum before the booked tour (see payment options below).
3. Are your tours in English? How about Tamil or Hindi?
Yes, all of our guides are fluent in English. We always make sure there are a Tamil and Hindi speaking co-guide as well, just to make sure he can translate all the compliments of the local people...:-) Some of our guides speak additional languages as well. When you make the booking, you can also mention your mother tongue and we can try to accommodate a guide speaking your native language upon availability.
4. How to make payment?
Payment has to be done in advance. At the moment we don't offer credit card payment.
Our modes of payment:
1) If you are India: You can deposit the tour amount into our Syndicate Bank account. For that, you can go to any Syndicate Bank branch and deposit Rs. 3250/- (Indian Rupees Three thousand two hundred and fifty Only) per person into our Syndicate Bank Account, Account number: 60101010007189 in favour of “bookNvisit”.
2) If you are Indian Bank Account Holder: You can transfer the money into our Syndicate Bank account. Account number: 60101010007189 in favour of “bookNvisit”. The IFSC code: SYNB0006010 Branch: Syndicate Bank, ELDAMS ROAD, TEYNAMPET branch, Chennai 600 018. After a successful transaction please send us the receipt.
3) If you are in Chennai: You can come and make the payment at our office in Plot Nos. 7 and 8, 4th Cross Street, First Main Road, Ramana Nagar, Madambakkam, Chennai 600126. Mobile +91 99627 49330. Email [email protected].
Our office is open from Sunday to Saturday (all 7 days) from 09:30am - 07:30pm.
If you are not in India or If none of the options suits you please contact us and we will find a solution.
Payment has to be done in advance. At the moment we don't offer credit card payment.
Our modes of payment:
1) If you are India: You can deposit the tour amount into our Syndicate Bank account. For that, you can go to any Syndicate Bank branch and deposit Rs. 3250/- (Indian Rupees Three thousand two hundred and fifty Only) per person into our Syndicate Bank Account, Account number: 60101010007189 in favour of “bookNvisit”.
2) If you are Indian Bank Account Holder: You can transfer the money into our Syndicate Bank account. Account number: 60101010007189 in favour of “bookNvisit”. The IFSC code: SYNB0006010 Branch: Syndicate Bank, ELDAMS ROAD, TEYNAMPET branch, Chennai 600 018. After a successful transaction please send us the receipt.
3) If you are in Chennai: You can come and make the payment at our office in Plot Nos. 7 and 8, 4th Cross Street, First Main Road, Ramana Nagar, Madambakkam, Chennai 600126. Mobile +91 99627 49330. Email [email protected].
Our office is open from Sunday to Saturday (all 7 days) from 09:30am - 07:30pm.
If you are not in India or If none of the options suits you please contact us and we will find a solution.
5. How many people do you take on the tours?We take maximum 10 participants in one group. Not only to give you the best value for money, but we also think that small group will give our tour the personal touch which we are famous for. If your group is of a bigger size, it can be split into two or more sub groups, and still conducted on the same day.
6. Can I bring my own bike?
Yes you have to bring your Own bicycles for the Tour. Or else you can rent the bicycles from us for a Special price. Our bicycles are well maintained.
7. What about children?
Children are more than welcome! If the child is below 18 years of Age, a No Objection Certificate to be provided by the parents. They should certify that the child is capable of riding a bicycle for long hours and will follow the Traffic rule. Other terms and conditions apply for below 18 years of Age*
8. Where is the meeting point?
We choose to meet at the most famous place at Thriuvanmiyur Marundeeswarar Temple, as our meeting point, located at the beginning of the ECR.
Just in front of the Marundeeswarar Temple there is a parking area. Once you are there, you can’t miss our bicycles (booked in advance) and Tour Organisers and guides. From there we cycle straight into the ECR.
Or
We choose to meet at the most famous place at Thenupureeswarar Temple located at Madambakkam as meeting point.
Just in front of the Thenupureeswarar Temple there is a parking area. Once you are there, you can’t miss our bicycles (booked in advance) and Tour Organisers and guides. From there we cycle straight into the ECR via Sholinganallur.
6. Can I bring my own bike?
Yes you have to bring your Own bicycles for the Tour. Or else you can rent the bicycles from us for a Special price. Our bicycles are well maintained.
7. What about children?
Children are more than welcome! If the child is below 18 years of Age, a No Objection Certificate to be provided by the parents. They should certify that the child is capable of riding a bicycle for long hours and will follow the Traffic rule. Other terms and conditions apply for below 18 years of Age*
8. Where is the meeting point?
We choose to meet at the most famous place at Thriuvanmiyur Marundeeswarar Temple, as our meeting point, located at the beginning of the ECR.
Just in front of the Marundeeswarar Temple there is a parking area. Once you are there, you can’t miss our bicycles (booked in advance) and Tour Organisers and guides. From there we cycle straight into the ECR.
Or
We choose to meet at the most famous place at Thenupureeswarar Temple located at Madambakkam as meeting point.
Just in front of the Thenupureeswarar Temple there is a parking area. Once you are there, you can’t miss our bicycles (booked in advance) and Tour Organisers and guides. From there we cycle straight into the ECR via Sholinganallur.
9. Do you run the daily tours?
We are offering this tour on every weekend. Daily bicycle tours are also offered by prior booking by the clients before 72 hours. For Foreign Tourists, we can offer this tour by any Short Notice. For prices please contact us before booking the Tours.
10. What about the weather conditions (heat, rain)?
In summer we beat the heat by leaving early. Rain is most likely in the month October. For cancellations done by book N visit on the tour date itself due to weather conditions or security reasons, we offer free re-booking for an alternative date, or a refund of Rs.1800/- of the booking price. NOTE: book N visit is the sole decision maker about such last minute cancellations.
11. I haven't been cycling for ages. What to do?
Cycling is a skill nobody ever forgets, just like swimming or walking. Once you are on a bicycle again, valued childhood memories will rise. But... we do ask for standard bicycle level, which actually means you should be able to ride a bike. If not, it's always up to the guide to decide if a participant is allowed to continue the tour. After all, safety is important for all of us.
12. What are the ideal dress options to wear?
Keep in mind that Chennai is having Tropical climate. Cotton wear is recommended for all seasons. Winter is very mild in Chennai and no special wears are required for winter. All participants should wear shoes for the safety and we do not recommend wearing a Slipper for the ride.
13. Should I bring my own drinks?
Mineral water, chai (Indian tea) and soft drinks are all part of the tour. Breakfast and Lunch is included in the Tour. No need to bring ay water bottles.
We are offering this tour on every weekend. Daily bicycle tours are also offered by prior booking by the clients before 72 hours. For Foreign Tourists, we can offer this tour by any Short Notice. For prices please contact us before booking the Tours.
10. What about the weather conditions (heat, rain)?
In summer we beat the heat by leaving early. Rain is most likely in the month October. For cancellations done by book N visit on the tour date itself due to weather conditions or security reasons, we offer free re-booking for an alternative date, or a refund of Rs.1800/- of the booking price. NOTE: book N visit is the sole decision maker about such last minute cancellations.
11. I haven't been cycling for ages. What to do?
Cycling is a skill nobody ever forgets, just like swimming or walking. Once you are on a bicycle again, valued childhood memories will rise. But... we do ask for standard bicycle level, which actually means you should be able to ride a bike. If not, it's always up to the guide to decide if a participant is allowed to continue the tour. After all, safety is important for all of us.
12. What are the ideal dress options to wear?
Keep in mind that Chennai is having Tropical climate. Cotton wear is recommended for all seasons. Winter is very mild in Chennai and no special wears are required for winter. All participants should wear shoes for the safety and we do not recommend wearing a Slipper for the ride.
13. Should I bring my own drinks?
Mineral water, chai (Indian tea) and soft drinks are all part of the tour. Breakfast and Lunch is included in the Tour. No need to bring ay water bottles.
14. I have doubts about my physical condition and whether I can keep up. What to do?
We make sure that there are plenty of stops and the speed of cycling is average to low. We are not competing a race.
15. We are large group/repeat clients. Do we get discounts?
Yes, of course! For group bookings: 10 and more participants - the discount is 10%, 20 and more participants please check with us for Special Discounts.
For Repeat Clients – From the 2nd time you will have discounted rates. Please contact us.
16. How can I know the confirmed route for my tour?
After the booking has been made, we will reconfirm your tour route by email / Telephone call. In this email we will mention the route which is confirmed for the date you requested. Note that you can choose your preferred route when making the booking and we will try our best to confirm the one you mention. However, if it is fully booked, we may confirm the other route instead. Check our confirmation email carefully.
We make sure that there are plenty of stops and the speed of cycling is average to low. We are not competing a race.
15. We are large group/repeat clients. Do we get discounts?
Yes, of course! For group bookings: 10 and more participants - the discount is 10%, 20 and more participants please check with us for Special Discounts.
For Repeat Clients – From the 2nd time you will have discounted rates. Please contact us.
16. How can I know the confirmed route for my tour?
After the booking has been made, we will reconfirm your tour route by email / Telephone call. In this email we will mention the route which is confirmed for the date you requested. Note that you can choose your preferred route when making the booking and we will try our best to confirm the one you mention. However, if it is fully booked, we may confirm the other route instead. Check our confirmation email carefully.